Customer conversations, automated on WhatsApp
FigReply unifies WhatsApp Business API, shared inbox, visual chatbots, CRM, drip automation, and broadcasts—so businesses reply faster, convert more, and never miss a customer.
Official WhatsApp Business API · Built for growing teams worldwide
Trusted by growing businesses worldwide
- Gifti5
- Wholetex India
- Zycor India
- Rangoraa
FigReply impact statistics
10×
Faster first response
60%
Fewer missed chats
Live
Inbox updates
1
Unified inbox
Everything your customer conversations need
From WhatsApp Business API to chatbots, shared inbox, CRM, automation, and reports—FigReply is the platform for WhatsApp customer communication.
Built for teams that cannot afford missed chats
FigReply replaces scattered personal WhatsApp numbers with a system your support and sales teams can run with confidence.
Respond 10× faster
Chatbots and automation cut first-response time from hours to seconds.
Scale without chaos
Shared inbox, CRM, and roles keep growing teams organised and accountable.
Stay compliant
Official WhatsApp API templates, audit logs, and conversation export.
Convert more chats
Turn WhatsApp conversations into qualified leads and closed deals.
Designed for how modern businesses talk to customers
Whether you run a clinic, a D2C brand, a coaching institute, or a multi-city sales team—FigReply adapts to your workflow.
Retail & D2C
Order updates, abandoned cart recovery, and festival campaigns on WhatsApp.
Healthcare
Appointment reminders, reports, and patient follow-ups with compliance-ready logs.
Education
Enquiry funnels, fee reminders, and parent communication at scale.
Real Estate
Qualify site-visit leads and nurture buyers with automated follow-ups.
Agencies
Manage multiple client WhatsApp lines from one secure workspace.
Manufacturing
Dealer support, dispatch updates, and B2B enquiry handling.
A complete WhatsApp platform for serious customer teams
Most businesses still run sales and support on personal WhatsApp. FigReply replaces that chaos with an official API platform built for inbox, CRM, bots, and campaigns.
- Official WhatsApp Cloud API—not unofficial device linking
- Visual chatbots with agent handoff and API request nodes
- Live shared inbox with filters, quick replies, and WebSocket updates
- Drip sequences, retarget rules, and birthday greetings
- Broadcast campaigns with sent/delivered/read analytics
- RBAC, audit logs, and custom integrations on client request
Stop managing customers from personal phones
See how FigReply compares to running WhatsApp on personal devices or tracking leads in spreadsheets.
Real teams. Real WhatsApp wins.
From D2C brands to clinics and agencies — here’s how teams use FigReply to reply faster and stay organised.
D2CFaster night replies“Our support used to live on three personal phones. With FigReply, the whole team works from one WhatsApp inbox — and chatbots handle night-time FAQs so customers never wait till morning.”
RetailBetter campaign results“Festival broadcasts finally feel organised. We send offers on WhatsApp, track replies in one place, and know which campaigns actually bring repeat orders.”
GiftingCleaner team workflow“We manage multiple client WhatsApp lines. FigReply gave us clear assignment, internal notes, and a professional inbox our clients trust.”
WholesaleFewer missed follow-ups“Appointment reminders and patient follow-ups used to get missed. Now the front desk sees every chat, and reminders go out on time.”
Questions teams ask before switching
Everything you need to know about WhatsApp Business API, chatbots, and getting started with FigReply.
Yes. FigReply connects through the official WhatsApp Business API so your business can send compliant template messages, receive customer-initiated chats, and scale without using unofficial or banned clients.
Ready to modernise your customer conversations?
Book a demo and see how FigReply brings WhatsApp Business API, chatbots, and your team into one workspace.