WhatsApp Chatbot Builder for 24×7 Conversations
Keyword-triggered bots, branching flows, and clean handoff to your team.
FigReply’s visual chatbot builder lets you design WhatsApp bots with 13+ node types—messages, templates, quick replies, conditions, delays, API requests, and agent handoff. Publish flows that answer FAQs, qualify leads, and escalate with full context.
WhatsApp chatbot vs basic auto-replies
A proper chatbot branches on customer input, stores variables, calls external APIs, and knows when to assign a human. FigReply’s flow builder gives ops teams visual control—not just a single canned reply.
- 13+ node types including API Request and Agent Handoff
- Keyword triggers with opt-out handling (STOP/unsubscribe)
- Quick reply buttons and multi-turn question flows
- Round-robin agent assignment from bot flows
When to use chatbots on WhatsApp
Night-time support, high-volume enquiry windows, and repetitive pre-sales questions are ideal for bots. Your team handles complex cases while chatbots cover the long tail.
- After-hours and weekend FAQ coverage
- First response in busy campaign periods
- Lead qualification before sales handoff
- Order-status and support triage flows
Related WhatsApp capabilities
Explore more ways FigReply helps your team sell, support, and scale on WhatsApp.
WhatsApp Automation
Automate greetings, follow-ups, and escalations on the official WhatsApp Business API.
Learn moreWhatsApp CRM
Contacts, tags, pipelines, and history—without exporting chats to spreadsheets.
Learn moreWhatsApp Business API
Connect verified business numbers, send compliant templates, and scale customer messaging worldwide.
Learn more
Related guides from our blog
WhatsApp
Why Growing Businesses Are Moving to WhatsApp Business API in 2026
Personal WhatsApp numbers break as soon as your team grows. Here is how official API messaging unlocks reliable support and sales.
Automation
The WhatsApp Chatbot Playbook for Growing Startups
Use visual chatbot flows for first response without sounding robotic. A practical framework for keywords, escalation, and handoff.
Frequently asked questions
Common questions about whatsapp chatbot with FigReply.
You control every message in the flow builder. Most teams build bots around real FAQs and sample replies so conversations feel helpful rather than generic.