Custom WhatsApp Integrations for Your Business Stack
Custom connections to CRMs, lead sources, and internal tools—scoped per client.
FigReply’s WhatsApp platform includes chatbot API nodes, export-ready data, and enterprise controls. Connections to Facebook, Instagram, CRMs, marketplaces, or other third-party tools are designed and delivered custom for each client—not as standard off-the-shelf plugins.
Core platform vs custom integrations
Every deployment includes WhatsApp Business API, inbox, CRM, chatbots, and campaigns. When you need Facebook leads, marketplace enquiries, CRM sync, or other channels, we scope the work against your stack and build the connector for your environment.
- Chatbot API Request nodes for HTTP calls in flows
- Custom webhook and connector development on request
- CSV import/export and contact source tracking
- RBAC, audit logs, and API trace debugging
Examples we build on request
Teams ask us to connect lead ads, marketplaces, ecommerce order events, internal CRMs, helpdesks, and additional messaging channels. Each integration is tailored to your workflows and security requirements.
- Facebook / Instagram lead routing into WhatsApp inbox
- Marketplace and form leads into contacts and CRM
- Order and shipment notifications from ecommerce or ERP
- Omnichannel expansion when your business needs it
Related WhatsApp capabilities
Explore more ways FigReply helps your team sell, support, and scale on WhatsApp.
WhatsApp Business API
Connect verified business numbers, send compliant templates, and scale customer messaging worldwide.
Learn moreWhatsApp Automation
Automate greetings, follow-ups, and escalations on the official WhatsApp Business API.
Learn moreWhatsApp CRM
Contacts, tags, pipelines, and history—without exporting chats to spreadsheets.
Learn more
Related guides from our blog
WhatsApp
Why Growing Businesses Are Moving to WhatsApp Business API in 2026
Personal WhatsApp numbers break as soon as your team grows. Here is how official API messaging unlocks reliable support and sales.
Product
Custom WhatsApp Integrations for Your Business Stack
How we scope and deliver Facebook, CRM, marketplace, and omnichannel connections per client—not as generic one-size-fits-all plugins.
Frequently asked questions
Common questions about whatsapp api integration with FigReply.
No. FigReply’s standard product is WhatsApp-focused. Social, CRM, and marketplace integrations are scoped and built custom per client requirement.